If you have any concerns about your child or the kindergarten program, please do not hesitate to approach your child’s educator to make a suitable time to meet.

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If you are not satisfied with the response or have concerns with the management or operation of the service, you are encouraged to contact our Grievance Officer as soon as possible.

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Please email vice.president@chelseaheightskinder.vic.edu.au

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If you feel the complaint is of a more serious nature, please contact the DEECD Southern Metropolitan Region Early Education Services on (03) 8765 5787 or (03) 8765 5600